❓ Frequently asked questions (FAQ)
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❓ Frequently asked questions (FAQ)
Katadyn Mobile Waterfilters
How do I find the most suitably filter for me?
How do I know when to change my filter element?
My BeFree Filter Membrane is clogged, what can I do?
and 15 more ...
Desalination Units
Why would I want a reverse osmosis desalination watermaker?
Why shouldn’t I use my watermaker in a harbor?
Why is my watermaker making less water than it’s supposed to?
and 29 more ...
Optimus Stoves
What does the date on my Optimus gas cartridge mean?
Why does my Nova stove not work right above an elevation of about 4,000 meters?
My Nova isn’t working the way it should and the flame isn’t performing satisfactorily. What could the cause be?
and 8 more ...
Micropur Conservation & Disinfection
Is there a difference between Micropur Classic & Micropur Forte?
How do I get rid of the chlorine taste in water treated with Micropur Forte?
Is it safe for pregnant women and babies to use Micropur?
and 8 more ...
Steripen UV Pen
I am travelling internationally, how do I submit a Steripen warranty claim?
My Steripen isn't working, can I get it repaired or warranted?
Can I take my Steripen through airport security?
and 2 more ...
Trek'n Eat Foods
Why are Trek’n Eat meals packed in a nitrogen atmosphere?
Is there any recyclable pouch?
Why do the filling volumes of Trek’n Eat pouches produce a ready-to-consume meal of around 600 calories?
and 4 more ...
Alpineaire Foods
Are your products certified Non-GMO?
Why are sodium levels so high in your products?
Are your products freeze-dried or dehydrated? Which is better?
and 7 more ...
Subcategories
Katadyn Mobile Waterfilters
Desalination Units
Optimus Stoves
Micropur Conservation & Disinfection
Steripen UV Pen
Trek'n Eat Foods
Alpineaire Foods